HOW IMPORTANT ARE YOU?

A friend, who’s a business-owner asked me: “Jeff, my folks were recently having a good-natured debate about which department, team or individual is more important, i.e., service, sales, ops, credit, etc. What’s your opinion?” Answer:

TOOT YOUR HORN!

Do you ever have prospects who ask, “Why should we pick you?” If so, here’s how you respond without sounding pompous or boastful. An effective way to translate value to a prospect or referred lead

YOUR WONDERFUL LIFE!

At the start of a new year, folks are always in search of a “new” happiness. It’s a topic, amongst others—I addressed years ago, with fellow author and speaker, Brian Tracy, on my TV talk-show

LOST OR FOUND?

It wasn’t the words, it was the sound in his voice that told me something was wrong. During a recent phone conversation, a friend assured me everything was good in his life—with family and biz.

YOUR CRE8IV CRANIUM!

A workshop participant once said to me, “Jeff, we’re living in the days of the Jetsons, but we’re serving our customers, like the days of the Flintstones.” There’s always a better way. Your challenge, is

FAVOR YOUR S.A.B.E.R.

Have you ever heard the figurative business suggestions to “sharpen your axe” or “polish your tools?” Me too. Well now, I’m gonna suggest, you also wield your saber. Or, S.A.B.E.R.! A saber is a slightly