Profitable Customer Service

Strategic service tools to keep your customers from going to the competition. Gives you the edge to win BIG and thrive! Including the four-step SERV™ formula and how to listen for profits.

How to Set and Really Achieve Your Goals

Turn your dreams into realities. Whether for an individual, team or company, this video learning system shows you how to become a positive pro-active thinker and even apply the winning mindset of an Apollo astronaut and an Olympic gold medalist.