COLD CHAOS!

My e-mail inbox has had a juicy inventory of meaty issues! A reader asks: Question: Jeff, really enjoying your Stop Whining! Start Selling! book. My team and I are working on putting its strategies into action.

MUSICAL MESSSAGES

I’ve always been a big fan of Jim Brickman; singer, songwriter, pianist and composer. A few years ago, he was appearing at a local music and bookstore for a CD signing and a special in-store

BE YOUR BEST!

The best discoveries in life, are often the unexpected ones. While at a Tucson resort, I was headed to the gym for an early morning workout. Before hopping on the treadmill, I discovered on the

HOW IMPORTANT ARE YOU?

A friend, who’s a business-owner asked me: “Jeff, my folks were recently having a good-natured debate about which department, team or individual is more important, i.e., service, sales, ops, credit, etc. What’s your opinion?” Answer:

LOST OR FOUND?

It wasn’t the words, it was the sound in his voice that told me something was wrong. During a recent phone conversation, a friend assured me everything was good in his life—with family and biz.

FOCUS TIME!

A subscriber asks: Jeff, as much as I try to stay focused, I’m often easily distracted. What do you suggest? Answer: Great question. One we could easily spend hours on. Yet in the interest of