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March 2026
Welcome to YOUR newly designed and re-formatted Results Report.
JEFF BLACKMAN'S RESULT REPORT
 
 
TAKE ACTION. For on the clock of life or watch of winners THE key word is NOW!
 
 
Strategies and ideas for life and business, to help you maximize results!
 
You're receiving this complimentary e-letter, either because you requested a free subscription or because of our relationship with you, your company or your association.
 
TOO TINY? NO WORRIES!

If you're reading The Results Report on your desktop, initially your browser or operating system might make it tough on your eyes, as the page or font appears small. No worries! Simply hold down your Windows Key or Apple Command Key and at the same time hit your + key. Each time you do this, it'll enlarge the type or page. It's that easy! Now you'll have a bigger and better Results Report reading experience. (To decrease the size, hold down your command key, while also hitting your – key.) Here's to your results!

 
 
POWERQUOTES
 
If you're not working joyfully, you're not maximizing your potential.
     - Dennis Hong / Roboticist, professor at the UCLA School of Engineering and director of RoMeLa (Robotics & Mechanisms Laboratory) in Los Angeles
 
How wonderful it is that nobody need wait a single moment before starting to improve the world.
     - Anne Frank
 
The secret of change is to focus your energy not on fighting the old, but on building the new.
     - Socrates
 
 
Remember, change—and your successful adaptation to it—happens over time, not overnight! If you're unwilling to surrender yourself to change, why should those you market to, sell to or try to positively influence be any different? They won't be! They'll still cling to their artificial mental barriers and live within their personal prisons—unless you can help them discover the change that will help them improve their condition and attain a more favorable future.

The preceding quote is excerpted from the 5th edition of Jeff's bestselling Peak Your Profits, available on Amazon.

BlackmanPeakYourProfits5

Thanks to all of you, who helped PYP5 jump to #25 on Amazon.

 

Jeff's sixth and latest book is also on Amazon:

BULLSEYE! Hitting Your Targets at Home and at Work

Four days after its release, BULLSEYE! achieved Best Seller status in multiple Amazon book categories. Including Hot New Releases:

Thanks! We're incredibly grateful.

BULLSEYE is also now available at Amazon as an EBook—at a special 71% E-courtesy savings.

BlackmanBullseye

 
 
JEFF, SO WHATTA YA THINK?
 

QUESTION: Jeff, our Chief Revenue Officer is encouraging our salespeople and customer service reps to give freebies. He claims it'll be an enticement to drive future sales. I'm not so sure. I think it'll decrease margins, erode profits and diminish our value and reputation. Then we'll have to work even harder to capture these lost dollars. Help! What should we do?

ANSWER: A client once said to me, "Jeff, we need proven principles and processes to drive our future success."

He's right. Which is why, certain basics or fundamentals always stand the test of time. Especially, when they're creative, unique and unexpected. Plus, when used—they work!

So let me ask you...

Have you ever given a customer or client, a product or service for nothing?

Something you'd normally send them a bill or an invoice for, but because of the goodness in your heart, you provided it for free?

And if you had sent them a bill, how much would it have been for?

Believe it or not, I've had clients give their customers hundreds, sometimes even thousands of dollars worth of goods and services for free. Ouch!

Now that's okay, but there's a better way.

Next time, if you're going to give a customer or client something for free, something they would normally pay for—and something with perceived value...

Send them a bill!

That's right, send 'em a bill. Yet cross out the amount owed and scribble across the statement:

“This one's on us!”

“No payment due!”

“No charge!”

“Complimentary, part of our long-term commitment to serve you and your team!”

This language (or language like it) quickly and powerfully conveys the message, that your decision-maker could have paid this actual amount. Yet instead, the amount is now saved. Plus, it's an expression of your gratitude.

Why is this approach so effective?

First, it lets your customer know you made an actual investment of time or money to provide a product or service.

Second, it diminishes the potential your decision-maker will always expect to get something for nothing. Yet most important, what this strategy really does, is create in a demonstrable way a business advantage with a unique name I think you'll like.

This strategy is called, Psychic Debt. And the satisfaction of that debt is likely to have a significantly greater value over the long-term future of your business, than the few extra dollars you might have placed in your bank account now, from the payment of that one bill.

Psychic Debt creates a psychological sense of commitment or loyalty to you and your business.

Here's one way I counseled a distributor client, Joe, about Psychic Debt:

Joe told me he was providing free delivery to his customers. If he charged a delivery fee, some of his customers would pay in excess of $1,000 a month.  Once Joe understood and applied Psychic Debt, he then sent his customers monthly, quarterly, semi-annual and yearly transportation or delivery invoices. 

The actual amounts they could have paid were crossed out. Customers now saw on a regular basis, Joe really was providing them with incredible value and tangible dollar savings—as he also showed "total" savings for the time period(s).

Does the concept of Psychic Debt only apply to a product?

Of course not. It also applies to your time through consulting, training or the offering of a service. If you provide a client with let's say three hours of valuable guidance or training at no charge, consider assigning a dollar value to that service. Then send them a Psychic Debt bill!

Profit points:

1. Don't give away "something" for nothing. Always convey value.

2. Assign a value to your products, services, expertise, counsel and guidance.

3. Send an invoice to stress that value.

4. Cross off the amount and write a "value message."

5. Realize Psychic Debt can be far more valuable than actual debt.

• • • • •

BONUS VIDEO CONTENT

STAYING ON TARGET!

If you'd like to see Jeff tell the bullseye story, that's the inspiration for his latest best selling book: BULLSEYE! Hitting Your Targets at Home and at Work, please go to ResultsTV and his Vintage Video Vault at:

JeffBlackmanResults

then click on this "Classic Cut" — Staying on Target

You might especially enjoy—seeing Jeff with fuller and darker hair, on top of his head and above his lip!

 
MONEY MATTERS!
 

Money is a memorable classic rock song written by Roger Waters for Pink Floyd's eighth studio album, The Dark Side of the Moon. Music critics claim the lyrics convey a negative, pessimistic view of money—being all about self-interest, selfish pursuits of wealth, greed and materialism.

Maybe the song was simply an ironic "wink" from Waters! The song was a huge financial success for Pink Floyd upon its release in 1973. And as of 2025, Water's estimated net worth is $310 million!

Money can also be an incredibly positive and powerful tool. It offers freedom, flexibility and independence. Plus, it's a major influencer for one's decisions—personal and professional.

Our featured Results Report interview is with someone who knows lots about money.

Kevin Koharki, MBA, PhD, is an Associate Professor at Purdue University and founder of CAE Consulting. He has a BS and PhD in Accounting, plus an MBA in Finance from Penn State University.

When Kevin isn't in West Lafayette, Indiana teaching at Purdue—he's traveling the world. Speaking and consulting with companies of all sizes in varied industries, including the Fortune 100.

As you'll soon see, whether you're a CEO, business-owner, C-suite leader, sales pro or have another important role and are a significant contributor to the success of your company or organization...

Kevin's financial insights and knowledge aren't about mere information. They're about the opportunity for you and your teammates to have explosive transformation!

Jeff Blackman: How does financial acumen and understanding influence a company's culture, trust and potential?

Kevin Koharki: Allocating capital proficiently requires the development of a Capital Allocation Mindset. When developed correctly, employees learn to speak a common language, it's the building block to developing mutual trust. Once achieved, organizations can more easily get employees to align on a common purpose.

The ability to communicate effectively and align on a common purpose enhances a culture with continuous improvement. Plus, accountability through informed decision-making.

No different than what Bill Walsh accomplished as the head coach of the San Francisco 49ers football team in the 1980s with his Standard of Performance. He created a dynasty that sought perfection in every aspect of the 49ers. {Jeff's note: Walsh's Standard of Performance was his leadership philosophy. He was obsessed with exhaustive preparation, demanding attention-to-detail and unwavering excellence. Walsh believed, "The score takes care of itself."—when you're focused on process and methodology before results.}

JB: What happens when leaders and their team don't understand the connection between their decisions and the financial impact of those decisions?

KK: An organization and its leaders fail at their primary responsibility—to allocate capital as effectively as possible, (at least if Warren Buffett is correct). This means they're not generating the returns necessary for sustainable long-term financial performance. At best, they'll achieve average performance. Yet typically, it's worse.

JB: So how do you empower employees in; sales, ops, parts, service, R&D, HR, legal, warranty, manufacturing, etc. to make better business decisions?

KK: I help companies/leaders create a Capital Allocation Mindset so employees learn to think and communicate with the language of business. Once they understand how their roles, decisions and actions impact their organization's financial performance, they think and act differently—and make more and better-informed decisions. They believe they're part of something much greater than themselves: a team!

JB: What do you actually teach folks? 

KK: Step 1: Understand how to read, analyze and interpret financial statements. This lays the groundwork for employees understanding the importance of their decisions on their team and company.

Step 2: Understand what capital allocation is and isn't. Plus, how to make more informed decisions—to maximize opportunities while limiting risk.

Step 3: Understand how investors and analysts perceive their firm's performance. And how these perceptions help or hinder their ability to allocate capital effectively.

JB: What are the outcomes internally? And externally with customers, clients or prospects? 

KK: More effective and efficient communication with key stakeholders. Sales teams learn to identify their customers'  pain points and present solutions that solve these problems because they better understand their customers' businesses, objectives and needs.

Procurement learns what matters most to their suppliers, allowing for more effective purchase negotiations. R&D learns the most efficient and effective ways to construct investment proposals for projects they're working on. The list and impact is endless.

Internally, silos are eliminated as individuals learn how to communicate with a common language. This builds empathy as employees now understand the viewpoints of people not in their specific departments. This reduces assumptions teammates make about others' motivations. It creates greater trust and camaraderie.

JB: When it comes to any financial decision, professional or personal, what questions should one ask first of themself, their team or others?

KK: Do we understand from a financial perspective, the goal(s) we're trying to achieve? Do we have the knowledge and resources to address this problem? Will additional resources be needed?

Most problems require simple math and basic assumptions. With the requisite knowledge, any team or individual can somewhat quickly determine if the goal they're pursuing is feasible with their current resources. Yet if teams don't know their objectives or how to measure success, they'll only be successful via luck!

JB: What are the keys for an individual or company—to drive revenue, growth and profits?

KK: It's all about how well a person or company allocates capital and/or resources (i.e., money or time). What returns are being generated from capital and resources. 

When done well, individuals and businesses flourish. When done poorly, financially—they fail.

With resources, I think of a service business investing time in building, understanding and maintaining customer relationships. Enabling them to solve customers' problems. This, along with expense-management, should drive revenue growth.

JB: You've said, "People don't make poor financial decisions. They make uninformed ones. This isn't a gap in intelligence, it's a gap in connection. I help organizations close that gap." How do you do that?

KK: Ideally, understanding capital allocation is the number one job of every employee. People often attribute weak decisions to agendas or limited intelligence. When it's often about people simply not understanding what the best decisions are. I want clients to understand what good, better and best look like—so they allocate capital as efficiently and effectively as possible.

JB: How does your work turn "financial mindset"  into a universal company capability—not in a technical way, but in a strategic way?

KK: A Capital Allocation Mindset helps employees make more informed decisions. Communicate more effectively with internal and external stakeholders. Align on a common purpose. Build an enhanced culture focused on continuous improvement and accountability. And employees innovate better, move faster, and are more confident with their decisions.

The benefits are many and significant when employees work together. It's hard for competitors to match it. Or beat it!

JB: If a leader or team is focused on driving profits vs. revenue—where should they start?

KK: This is a tricky one. There's a need to focus on both. High profits are terrific, but if a company's growth stagnates, the company won't be as valuable as it could be. Just as you can't, "cut your way to growth"—you also can't reinvest poorly in a business, because growth will stagnate or decline.

This is why it's vital organizations understand both how to invest to maximize growth and control expenses—to free up capital for growth.

Developing the right mindset to think about both components in unison is vital. For businesses with high growth, but low profitability, I suggest they start with their sales team to make sure they're not giving away profit to customers with perhaps poorly negotiated Terms & Conditions. Then, determine if Operations has the tools to work as efficiently as possible. Finally, see if there are unnecessary or redundant operating expenses.

JB: For more than 20 years, you've analyzed how individuals and their companies create or derail value. How do they create or derail it?

KK: Value is created or destroyed by informed or uniformed decisions. Informed decision-making means companies are effectively allocating capital.

Uninformed decision-making, unfortunately implies and causes the opposite outcome. It's simple cause and effect: optimal capital allocation improves financial performance. And then there's a direct correlation between financial performance and company value.

JB: You say organizations, their leaders and teams rely upon you to gain more than "financial literacy" they learn, "decision-making literacy." Meaning...

KK: Financial-literacy doesn't lead to decision-literacy. I've seen too many employees who understand how to read, analyze and interpret financial statements—but they don't know how to translate that knowledge into smart decisions. It's akin to reading a scoreboard with little appreciation for the game itself. You can see which team won the game, but you don't know how they did it.

I make sure clients can use their financial-literacy to ensure the quality of their decisions. Then, it's also important to effectively communicate the logic behind their decisions and the value it'll deliver. A CEO recently told me, "The goal is to make sure I no longer worry about every decision being made."

To reduce or even eliminate your worries—as you improve your financial-literacy, please take a peek at KevinKoharki. And if you'd also like to see Kevin's cool alphabetized glossary of financial terms with definitions, head to: KoharkiFinancialGlossary.

• • • • •

 
Want to see how Jeff Blackman helped one client drive results? Please take a peek at this video, where Chris Randall, CEO of Ultra Risk Advisors, talks about Jeff's positive and powerful impact on his team:
 
 
BlackmanUltraResults video: (2:03)
 
To explore how Jeff can help you and your team drive results—with speaking, training, coaching, consulting and ongoing reinforcment—in-person or virtual, please contact Sheryl Kantor at: [email protected] or 847.998.0688
 
 
 
COFFEE BREAK FOR THE MIND®
 
 
 
Your cup of inspiration, reflection and laughter!
 
 

A PERFECT DAY!

It was a fun question from my dear brother-in-law Alan. He asked, "JB, what's a perfect day for you?"
 
While I answered him...
 
Now that a few weeks have passed, it gave me time to ponder and craft a far better response.
 
A "perfect day" for me could include just a few of the following:
 
Time with family and friends—those I love. A hot latte. Laughter. A warm sun on my face. Classic rock music. Something physical: a hike, walk or bike ride. A Chicago Cubs game. Surprising someone with a random act of kindness. A fun conversation. A problem solved. A new discovery or experience. A terrific dinner. Even a wee bit of work; writing, creating, strategizing. Any combo of these would make for one heckuva day!
 
A recent Sunday got off to a pretty perfect start. Our grandchildren, three-and-a-half-year-old twins Sloane and Charlie slept at our home.
 
I snuck out early to grab a hot latte at Starbucks. Then I scooted to Dunkin' Donuts to get the kids their favorite donuts: Sloane, chocolate frosted with sprinkles. Charlie, strawberry frosted with sprinkles.
 
My wife Sheryl, a.k.a. Nonni declared, "Poppi got you a special treat." The kids excitedly exclaimed, "Thank you Poppi!" But Sloane's smile quickly vanished. Now, she wanted a strawberry donut too!
 
I immediately asked, "What if you both get half of each donut?" This suggestion brought swift mutual consent. Phew, no need for mediation or arbitration!
 
Nonni cut the donuts in half. Then placed each half on two plates about an inch apart from the other half.
 
What happened next was unexpected.
 
Charlie and Sloane both picked up the two halves and held them high in front of them. Slowly, they brought their hands together to invent a unique singular donut  taste treat.
 
 
They proudly showed us their new creation, "ChocoBerry!" Which they delightfully devoured! (Oh, that's another strong addition to a perfect day: Innovation!)
 
What's your perfect day look like or include?
 
 
THE FRUITS OF YOUR LABOR!
 
Am always a BIG fan of the entrepreneurial spirit in action.

Recently, while in Naples, Florida—saw this man hard at work selling fruits and vegetables from the back of his truck in a busy parking lot.
 

 
Quick online research revealed Naples is currently home to seven billionaires. Including Shahid Khan, owner of Flex-N-Gate and the Jacksonville Jaguars / Tom Golisano, founder of Paychex / and Richard Schulze, founder of Best Buy.
 
May this hustling gentleman be on the fast track to becoming number eight!
 
 
THIS EMAIL IS A KEEPER!
 
Email messages seem to fall into categories: urgent, important, wait, ignore and wow!

On March 19th, I got a wow!
 
Jennifer Vodehnal, Speaker Operations, Speaker Relations at Vistage Worldwide, Inc. (the world's largest CEO organization) congratulated and told me—I was named a Vistage Speaker Top Performer for 2025. This award and recognition is for, "...speakers who consistently deliver exceptional value and impact to Vistage members."
 
 
Am proud, appreciative and now inspired to deliver even more. Yet awards like this are never a solo achievement. Am grateful to the Vistage Worldwide community, TEC Canada and Vistage Florida: folks like Jennifer, Angie Neal and all the dedicated and talented Vistage: Leaders • Chairs • Inside Teams • Client Services and Speaker Relations Advisors, Representatives & Managers • Members & Guests.
 
They all make my job easy! Plus, give me the opportunity to passionately share strategies on business-growth, biz dev and sales—that help others drive top- and bottom-line results and profits. While elevating their client's or customer's experience.

So the many hotels slept in—airplane miles flown—or Uber miles logged—were they worth it? Absolutely!
 
Because my joy or "juice" is when a Vistage member or client emails, calls, texts or writes, "Jeff, what you just shared—I did. It worked. Landed a new customer!"
 
That's my greatest compliment—helping others turn ideas into implementation. And results!
 
Oh, one more thank you. For without her contributions, support and encouragement—none of this is possible. Sheryl Renee, my wife of almost 44 years, I love you. (Even though you thought in 1982, you married an attorney who would practice law!)
 
Thanks again Vistage community. Am motivated and energized to continue this journey—to help Vistage members and guests—plus all our current and future clients grow their businesses, accelerate their careers and improve their lives.
 
Let the new adventures begin.
 
Here's to your results!
 
 
POWERFUL PIPELINE POSSIBILITIES!

For an extra dose of inspiration and knowledge, please take a peek at our latest blog post:

BlackmanForeverFillYourPipeline

And of course, you're welcome to become a blog subscriber too!

Coffee Break for the Mind is a registered trademark of Blackman & Associates, LLC

To make a Coffee Break for the Mind submission when you see or hear something funny, quirky or offbeat, please send it to: [email protected]

 

Want ideal gifts for yourself or others—to make Q2 and 2026 a time for dramatic growth and success...

Then please head to Amazon for Jeff's two latest bestselling books: Peak Your Profits and BULLSEYE!

BlackmanPeakYourProfits5

Jeffrey Gitomer, author of the Little Red Book of Selling said, "Peak Your Profits is loaded with ideas to maximize your profits. The time for breaking records is now!"

 

BlackmanBullseye

BULLSEYE is also now available at Amazon as an EBook—at a special 71% E-courtesy savings.

Dr. Nido Qubein, President of High Point University said, "I've had the pleasure of knowing  Jeff for decades. His short, impactful stories will inspire and empower you to achieve new levels of success. It's the perfect gift for yourself, loved ones and teammates. It's the ideal source for knowledge and motivation, to start or end your day."

 

You can't buy happiness, but you can buy books—and that's kind of the same thing!
     - Unknown
 
 
Thanks to each you, who forward The Results Report to your teammates, peers, friends, family, customers and connections. With each issue, this literally happens thousands of times. And we're grateful. If you'd like to save a step, please send us the email addresses of those special folks you forward it to, as well as others you think would enjoy each issue. Then we'll add them to our virtual family. Plus, let them know it was your idea. Thanks!
 
 
 
MEET JEFF |Jeff helps you win BIG in today's competitive marketplace. His high-energy and high-content messages deliver immediate take-home value, growth and results for you and your team. Whether he works with you once in a dynamic keynote or once-a-month in an ongoing coaching and learning-system, he helps you drive relationships, revenue, profits, results and rewards. Jeff is singularly focused on helping you achieve and surpass your desired outcomes. And you're even protected by Jeff's incredible No-Risk Assurance.
 
JEFF BLACKMAN'S RESULTS TV | WATCH JEFF
 
RIGHT FOLKS, RIGHT RESULTS |What's driving current or prospective members of your team? Your salespeople? Service 
													pros? And leaders? What causes them to produce, lead or loaf? What motivates them to attain, or not attain, new levels of success? What direction are they headed? Where do you want their journey to go? How valuable would it be, if you had the answers to these questions? Well now you can!
 
AUDIO EXCERPTS | Listen to powerful excerpts from Jeff's audio growth tools, CDs or interviews. | LISTEN NOW
 
 
 
SUCCESS STORIES
 

As a leading player in the garbage equipment industry, Ingram Equipment Company's 2024 was a record year. On January 9th, 2025, Jeff worked with the talented folks at IEC in Pelham, Alabama. 

Ingram's theme for 2025, was Be Prepared. And wow, were they ever. 2025 was another record year!

Kudos to IEC's dynamic leaders, Jeff Martin, President / Keith Johnson, General Manager & Vice President and Tray Pritchard, Vice President of Operations. Plus, their talented sales, service, parts, warranty and ops teams.

Based on 2025's success, Jeff, Keith and Tray invited Jeff back, to help them start their new year strong. On January 8th, 2026—Jeff was back in Pelham. This year's IEC theme is One Team. One Standard. And all at Ingram prove daily—why they're the go-to choice for municipalities in the southeast.

Keith Johnson, GM & VP was kind enough to write, "Grateful Jeff, for bringing fresh perspective, encouragement and motivation to energize us and reinforce the importance of leading, selling and serving with purpose."

Keep on rockin' it Ingram. On your way, to another record year!

• • • • •

"Jeff, best feedback I've received in 9 years of our Forward meetings. You scored a Grand Slam! Thank you for doing such a great job, in preparing and motivating our team."

 
David Wallach President
Barclay Street Real Estate / 2011  (In April, 2024—David once again asked Jeff to work with his team in Calgary.)
 
• • • • •
 
"We first used Jeff's results strategies in 2011 and found great success. Fast forward 10 years and we basically have a new sales force due to retirements. To help our team achieve success and to keep 2021's momentum going, we made the easy decision to ask Jeff back.
 
He took the time to learn all about our company in 2011 and again now. We discussed our history, culture, mission, markets, challenges and goals. Jeff definitely prepares for his audience and it shows when he's leading our discussions.
 
His energetic style keeps everyone engaged and his strategies are simple to understand and easy to use. Plus, his follow-up virtual programs keep everything fresh, reinforcing the initial in-person training.
 
Our sales team even thanked us for bringing Jeff in! It's cool to watch and hear how Jeff's techniques are helping our team gain sales. To see your sales team find success and grow your business, call Jeff."
 
Bill Michael President
Medler Electric Company / 2021  (In July, 2024—Bill and his leadership team, asked Jeff to return to Michigan to kickoff the third coaching and learning-system for Medler.)
 
 
Please click the following link, to see a
video testimonial from Ultra Risk Advisors CEO, Chris Randall:
 
 
 
 
 
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Thanks for being a valued member of our virtual family. Your comments and suggestions are appreciated—we value your feedback. The Results Report is read by loyal subscribers like you in 58 countries. Remember: Talent and education—set your floor. Character, desire, focus, discipline, persistence, training, experience, listening, learning, attitude and action—set your ceiling. How high will you ascend? Are you ready to rock Q2? Here's to your results!
 
 
 
 
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© 2026 Blackman & Associates, LLC
2105 Dauntless Drive • Glenview, Illinois 60026
[email protected]
phone: 847.998.0688 fax: 847.998.0675
 
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